A detailed briefing is essential: it is the first and most important step in ensuring synchrony between need, the assignment’s target population(s), desired outcome, the solution and its best process, budget and time.

The briefing will ideally take the form of a three-step information gathering exercise:

Phase 1 – Discussions with you to understand your company’s strategy and its operational goals. This ensures that the development activities are wholly grounded in reality. Click here for an insight to how we work

Phase 2 – Discussions with members of your target population(s) to understand their roles, objectives and development needs.

Phase 3 – Discussions with members of each target population’s line management to confirm perceptions and, importantly, bring them into the development process from the beginning.

From these discussions we will compile either an Ideas Paper, which will attract a further and more detailed review of how to proceed, or a costed Proposal. Ultimately, the mutually agreed recommendations will become the benchmark against which performance improvements can be measured.